Terms & Conditions
Terms and conditions
Landlord Recoveries is the trading name of LR Solicitors*. Payment by you for any of the services offered by Landlord Recoveries is deemed acceptance of our terms and conditions.
Conduct of your case
A specialist in landlord and tenant law will have conduct of your case and will be responsible for all matters arising therein. The specialist may from time to time be assisted by other members of the organisation.
Normal working hours are Monday to Friday between 09.00 and 17.00, however the free advice line is available 7 days a week.
Eviction Cases – Fixed fee
All our fixed fee services assume that your case will be undefended. In the event that a case becomes defended our fixed fee service will no longer apply. Our fixed fees are limited to one court attendance. Should the court adjourn the hearing for whatever reason and require subsequent attendances a further fee will be required from you. You will not be charged for time spent traveling or time spent waiting. Depending on the location of the court, a travel disbursement maybe added to the fixed fee. Our fixed fee services are not an advisory service. Instructions received from you are taken on the strict understanding that you are satisfied that all paper work that you submit with your instruction is checked and in order. Landlord Recoveries will not accecpt responsibility or liabilty if a process fails on account of defective documentation submitted by you.
Defended Cases
In the event that your case is defended bt the tenant or adjourned by the court all extra work will be charged out at £95 per hour. This applies to both the eviction service and the squatters service. Before undertaking any extra work, Landlord Recoveries will advise you that your case has been defended or adjourned and will seek your instruction before proceeding with any further work.
Landlord Recoveries will advise you of the probable cost of pursuing the defended case for you.
Additional court fees may be required which will be payable by you. Advocates fees for attending hearings and traveling and waiting charges will be added.
Whilst every effort is taken by Landlord Recoveries to ensure a successful conclusion to your case, due to the very nature of defended claims, Landlord Recoveries can not offer any guarantees as to the outcome of your claim.
A full break down of the additional costs will be provided on request.
Your continuing instructions will amount to your acceptance of these terms and conditions.
Trespasser and Squatter eviction
Landlord Recoveries will appoint a bailiff to attend your land or property. It is sometimes more appropriate to instruct a High Court Sheriff Officer to attend the eviction. Landlord Recoveries will advise you whether this is appropriate. If a High Court Sheriff Officer is requested to attend your property they will charge an extra fee. This fee will have to be met by you.
Rent arrears claim
Before considering pursuing a claim for rent arrears, Landlord Recoveries will need to see the original or a true copy of the tenancy agreement. Landlord Recoveries reserves the right to claim all legal costs from the tenant if such a right is reserved in the tenancy agreement.
Seminars
Private and in-house seminars are available upon request and are subject to a minimum fee.
Complaints Procedure
Landlord Recoveries are committed to providing you with the very highest quality service. We ensure that procedures are consistently followed by all members of the organisation and we are consistently looking to improve the quality of our service.
If at any time you feel that quality is not being maintained please raise it with our complaints supervisor.
Contractual obligation
All services provided by Landlord Recoveries on this website and requested by an individual or organisation will only form a binding agreement upon confirmation by Landlord Recoveries. Such confirmation will take the form of either an email, fax, or postal correspondence.
Cancellation of instruction
Landlord Recoveries will endeavor to commence your instructions within 48 hours of receipt of payment and relevant documentation. You have a right to cancel your instruction within 7 days of making payment. However, if work has already commenced on your case your right to cancel will end. To cancel your instruction please write to Landlord Recoveries at the contact address found on the ‘contact us’ page of the website.
General
The information conveyed on the Landlord Recoveries website is intended to convey general information only. The contents of the website are not aimed at any person, individual or organisation specifically and nothing contained within it constitutes an offer to contract. Landlord Recoveries reserve the right to cancel, withdraw or change its services at any time.
Retention of documents
Original signed copies of documents created by Landlord Recoveries on behalf of a client remain the sole property of Landlord Recoveries. Copies are not distributed to clients. If a client requests such documents Landlord Recoveries reserves the right to refuse such a request or levy a charge of £55 per copy original signed document.
Our charges and other costs
All work where stated in this website (with the exception of defended cases and our consultancy service) is carried out on a fixed fee basis and includes disbursements. If a statement of service/certificate of service is required separately from one of our fixed fee services an additional charge of £75 will be levied.
Terms and conditions
Landlord Recoveries is the Trading name of LR Solicitors. Payment by you for any of the services offered by Landlord Recoveries is deemed acceptance by you that you have read and understood our terms and conditions and that you fully accept them. Your continuing instructions will amount to your continued acceptance of our terms and conditions.
*LR Solicitors is regulated by the Solicitors Regulation Authority